Verizon, can you hear ME now???

It’s never fun to be taken advantage by a big box business. Or to have a company shove you in a virtual corner and basically rob you and all the while you are just hoping they do the right thing and stop being a-holes.

So what happened? Verizon Wireless had a BOGO offer on iPhone 8’s. We didn’t want to upgrade to an 8 we wanted the X. Our phones had lasted us forever and we figured why upgrade to phones that were already being outdated. I asked about getting the upgrade towards an X instead of an 8. Seemed easy peezy. I was told I’d have to get a new line but they’d just transfer over our old phone number to the new line and drop one of our old lines. I was told this by chat, phone and salesman at time of purchase.

Cool. So we give up our old phones. Get shiny new ones. Come home and rep says nope. Can’t do it. WTF. So now what???? We are trapped? I’m feeling like R.Kelly in a really really small dark closet and I just want the efff outta here. So lets get this fixed. Speak to a supervisor, he’s gonna take care of everything. No worries. Awesome we are on track. I start feeling those little hearts again for Verizon dancing around.

It’s been a few months and I notice my bill….. so yeah.  We’ve had a new grandbaby come into the family. I have automatic payments. But this month I notice our bill has gone up. I see that my credit from the BOGO has been removed along with the (4th) line. I chat to customer service and they are just useless. I email the rep all of my original chat conversation. She tells me it’s going to be 24-48 hours to have everything reviewed.

I’m patient. No big deal right. I’m gonna have a cell phone tomorrow and a bill next month. But here we are today more than 2 weeks have passed and nothing. Not even crickets. So I call. This guy loves the hold button and exercises it frequently during our call. I don’t think he ever actually talked to anyone. I mean, I too have a hold button and   know how to use it. He said there was no supervisors for me to speak to. So yeah, he’s working unsupervised. By how this conversation is going, that’s a scary thing.

But the most entertaining thing is he tells me I have to write a letter. A letter to correspondence. To an address that he can’t tell me. That’s right folks. I’m writing a freaking letter to an address that must not be named. I don’t know if this sounds familiar to you but do you remember Voldem….. oh no. I better not say that either.

However after more than 4 months of waiting for the right thing to get done. I’m all out of waiting. Don’t get me wrong. I don’t want something for nothing. I pay a pretty penny to a part of the Verizon network. I only want what they told me. Apparently that is way too much to ask from them. I feel like I’m living in a joke. Today was the last straw. When the rep told me I had to now write a letter and told me he couldn’t tell me the address. I won’t lie. I lost my cool. I had to ask him, if I was getting punk’d. Like I totally feel it was a legit real question at that point. Don’t you?

Can you image being told you have to write a letter to an address but I won’t tell you the address. But hey, girl hey, lemme tell you where it is online. So I wrote a letter to the address that cannot be named. I also am sharing that letter here. I am also sharing my chat notes because maybe I’m losing my freaking mind. I could be on a real short path to that after today.

UPDATE: I HAVE NOW ADDED THE AUDIO FOR MY CONTACTS WIH VERIZON. I tried to be as understanding and as patient as I could be but after now too many contacts with them to try to rectify this they refuse to do what is right by me as a customer. So I will continue to share my story. I hope this gets picked up and at minimal serves as a warning to everyone. DO NOT TRUST THEM.

This is the 2nd Rep prepurchase/upgrade that advises we can receive a credit from there BOGO promo and just transfer our old number to the new line and drop the old line.   

This is a snippet of the salesman in the store at our time of purchase. This was very brief and quick as he was in the process of taking our old phones away and we were supposed to be resetting them. He also confirms the same thing the prior 2 reps (via chat and phone) had about our eligibility for the promo and availability to cancel the line.

This the supervisor I talked to on 2/9/18 after we returned home from purchasing/upgrading the new phones on the promo. I escalated to a supervisor after speaking to a rep (shame on me for not recording that-I only have the escalation) who was the first to advise me that the other 3 agents for Verizon gave me wrong information. ****** On a S/N I was told today 7/11/18 by Edward another company rep (because I’ve been posting this blog on their FB page they called me) that supervisors are IRRELEVANT. Yes, you read that right IRRELEVANT. His call, and others, will be added tomorrow, as today, I am tired.

 

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A Celebration of Life and Love ~ Misty Lakes, North Augusta SC

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AtLastProductions.com

With today being our wedding anniversary, nothing makes me happier than being able to share a sweet image from Estelle & Kenneth’s party. In honor of Estelle’s 90th birthday and their 60th wedding anniversary, their family put together an amazing celebration for them at Misty Lakes in Aiken, SC.

As my time was winding down, I wanted to take a few moments to capture a couple of images of them together. As I was setting up this image, I really wanted to position them closer together. I had Mrs. Estelle stand so that I could move her chair closer and Mr. Kenneth, from his seat, reached out to her to hold her arm to help steady her. Still looking after her. Still taking care of her. I can only dream and hope that when I’m 90 that my husband will be still reaching out for me. To guide me and protect me.
This is absolutely one of my most favorite images of them. So much can be read in their hands… strength, tenderness and devotion. I could only be as lucky to celebrate 60 years of marriage. So here is to 15 years down & 45 to go!!!
Happy Anniversary to my love, Phillip.
Always,
Cherie

Raven’s Maternity Session ~ Augusta GA

So by now everyone knows about our new granddaughter. I was so overcome with baby fever leading up to our Luna Star’s birth. Our sweet baby girl was stunning as expectant mother to be. This gown in mulberry was my favorite color.

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Our little girl, waiting on her little girl – Maternity Augusta GA

 

I can’t believe how beautiful this day was. As a photographer, I couldn’t have asked for any better light for the pictures.

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Waiting on Baby Luna – Augusta Ga Maternity

 

I so adore this little moment. A smile. The bump. Our little Luna Star getting ready for her debut.

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Baby Luna – Maternity Augusta GA

A queen and a princess take over.

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The Queen and Princess

 

Sooooo blue is my favorite favorite color of all time. When I saw this gown I had to have it. I always knew that we would have a little girl coming but I just couldn’t pass up this beautiful gown. It reminds me a little of the dresses from my wedding.

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Beautiful in Blue – Augusta GA Maternity

 

I was so excited to try a milk bath for the very first time. I can’t believe how soft and beautiful the photos turned out to be.

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Milk Bath Maternity Session

 

Just a little bit of extra pink tint on this one so celebrate our baby girl on the way.

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Milk Bath – Augusta Georgia

 

The flowers smelled so great and added a great touch of color – pink of course!!!

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Milk Bath Photography Session – Augusta GA

If you are expecting and would like to capture this beautiful time in your life contact us today to schedule an appointment for your session.

 

Nashville, TN: Imaging USA

What’s new with At Last Productions???

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ImagingUSA Gaylord Opryland Resort, Nashville TN

 

We, Cherie and Phillip, had such a great time in Nashville, TN at the Gaylord Opryland Resort. I, Cherie, had to go to Imaging and frankly, it is, hands down, one of the largest gatherings of professional photographers for wedding, newborn, maternity, boudoir and senior photography and so much more. Phillip lets me drag him along because he is the most awesomest person ever!!!

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Snow topped trees on a hilltop

 

Our drive from Augusta, Georgia to Nashville, Tennessee was definitely one filled with beauty and excitement. It was snowing!!! On the way there and while we were there. We’re not talking about that 1/4″ Georgia snow that shuts down schools and has everyone going out to buy up all the milk and bread within a three state radius.  I can only gauge accumulation based on what I saw stacked on chairs, tables and the grass but my guess is 3-4″ total and it was soooo pretty.

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Red Berries
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Footprints in the snow

 

I was so excited for the snow and Imaging that I stayed awake the whole drive. I’m usually out like a lumberjack after working 15 hours followed up by a hot shower and a full belly and this is only 10 minutes into the car ride. Just sayin for a friend, who gets stuck driving while I am snoring. Other than the snow, I was excited to be able to go and learn from the top educators and professionals in the photography industry.

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Hello Jack

 

I came back having found beautiful new products that I can’t wait to share with our clients. I am overflowing with new ideas about our business and where our direction is taking us.

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Beautiful lighting

 

We are fortunate to share our journey of our crazy, fun and love filled life with you!

XOXO,

Cherie

A Letter to Santa. . .

A Letter to Santa. . .

We are beyond excited to be have our display up this year for everyone to enjoy and be Santa’s helpers!!!

Parents, if your child would like to receive a letter from Santa please download the pdf  or word document below, have your children complete the form (you might need to help them) and place in our special red Santa mailbox (near the penguins) located at: 1328 Clark Road, Augusta GA 30906.

A Letter to Santa (pdf) A Letter to Santa (word doc)

Parents don’t forget to follow our FB page: Clark Rd Christmas Lights for details on special events, appearances by the jolly man himself and information about our display.

Seasons Greetings

At Last Productions ~ A Divine Romance ~ Sacred Heart

Porsha & Isreal’s wedding has got to be without a doubt one of the most beautiful ones we’ve ever been a part of. We did uplighting in a softer blush for the ceremony and then when the sun went down it just became a different level of elegance and sophistication. It was absolutely breathtaking.

 

A Divine Romance, At Last Productions, At Last Productions LLC, AtLastProductions.com, Augusta GA Event DJ, Augusta Ga Photographer, Augusta GA Portrait Photographer, Augusta GA Specialty Lighting Company, Augusta Wedding Location, Augusta Wedding Venue, best caterer in augusta ga, best florals augusra ga, best uplighting in augusta ga, Blush uplighting, Cafe 209, Cassandra Brinson, Celebration, ceremony & reception location in south georgia, Desmond Pringle, Dewayne Hannah, Dewayne Hannah Florals, Elegance Lighting, Elegant Lighting, Elegant Lighting Augusta GA, Event Lighting, Fun, Gardenias Custom Cakes, Gardenia's Custom Cakes, lighting decor, Reception, sacred heart cultural center, Uplighting, Uplighting Augusta GA, Venue, Wedding Cake, Wedding Lighting Augusta GA, Wedding Location, Wedding Photographer GA, Wedding Photography Augusta GA

We created a special strobe effect with the lighting during their announcement into their reception and with it brought even more energy and fun to their special day!!!
A Divine Romance, At Last Productions, At Last Productions LLC, AtLastProductions.com, Augusta GA Event DJ, Augusta Ga Photographer, Augusta GA Portrait Photographer, Augusta GA Specialty Lighting Company, Augusta Wedding Location, Augusta Wedding Venue, best caterer in augusta ga, best florals augusra ga, best uplighting in augusta ga, Blush uplighting, Cafe 209, Cassandra Brinson, Celebration, ceremony & reception location in south georgia, Desmond Pringle, Dewayne Hannah, Dewayne Hannah Florals, Elegance Lighting, Elegant Lighting, Elegant Lighting Augusta GA, Event Lighting, Fun, Gardenias Custom Cakes, Gardenia's Custom Cakes, lighting decor, Reception, sacred heart cultural center, Uplighting, Uplighting Augusta GA, Venue, Wedding Cake, Wedding Lighting Augusta GA, Wedding Location, Wedding Photographer GA, Wedding Photography Augusta GA

Contact us today so we can design something custom and fun for you that you’ll never forget!!
A Divine Romance, At Last Productions, At Last Productions LLC, AtLastProductions.com, Augusta GA Event DJ, Augusta Ga Photographer, Augusta GA Portrait Photographer, Augusta GA Specialty Lighting Company, Augusta Wedding Location, Augusta Wedding Venue, best caterer in augusta ga, best florals augusra ga, best uplighting in augusta ga, Blush uplighting, Cafe 209, Cassandra Brinson, Celebration, ceremony & reception location in south georgia, Desmond Pringle, Dewayne Hannah, Dewayne Hannah Florals, Elegance Lighting, Elegant Lighting, Elegant Lighting Augusta GA, Event Lighting, Fun, Gardenias Custom Cakes, Gardenia's Custom Cakes, lighting decor, Reception, sacred heart cultural center, Uplighting, Uplighting Augusta GA, Venue, Wedding Cake, Wedding Lighting Augusta GA, Wedding Location, Wedding Photographer GA, Wedding Photography Augusta GA

Of course we want to give a huge shout out and Thank YOU to some of the with other amazing vendors Dewayne Hannah (florals), Cassandra Brinson (catering), Milanes Photography (photog), Focal Blu Wedding Films (video) & Desmond Pringle (cake) with everyone working together this was sure to be a spectacular wedding.

A DJ gets hitched…..

How do you kick off a great DJ convention?!? With a wedding of the host and his now lovely bride. At Last Productions is so excited to have been able to witness the ceremony of Robbie & Julia.

Can I just say as a Chevy girl, I was so in love with this amazeballs truck!! If I could have taken it home I would have left right then with it. And yes, I would have had to keep the chilled spiked watermelon all to myself… so delish! Don’t worry there was unspiked too for the kiddos to enjoy.

The cake was gorgeous and delicious tasting too!

At Last Productions

Dano is one of the liveliest DJ’s I have ever met! He is a party all by himself! He was one of the few amazing DJ’s that entertained during Robbie & Julia’s reception. I’m in such awe to be surrounded by such amazing talents.

At Last Productions
At Last Productions

Julia looked amazing in her layered lace gown walking up the hill to meet Robbie at the steps of the romantic Dickson-Williams Mansion. Their wedding was filled with moments of laughter and fun with tender looks, smiles and glances and declarations of love.

One of my favorite moments was when grandpa tried to cover the eyes of the little one during their first kiss as husband and wife.

At Last Productions
At Last Productions

Sometimes you think a wedding is just about the couple but it’s really about family. Sometimes that family is small and sometimes it’s large. No matter the size it’s all about YOUR new family coming together as one!!

Congratulations Britton Family!!! XOXO

At Last Productions
At Last Productions

The Force is Strong with This ONE!!!

We had so much fun getting ready for Phillip’s annual golf tournament that he gets to participate in. This year he decided to embrace his dark side.

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We had a great time in Greeneville, TN at the ARMDJs Conference in the beautiful General Morgan Inn and can’t wait until next year!!

If you have a special session in mind, we’d love to work with you to make your vision come to life!! Contact us today!!!

 

4.22.17 At Last Productions Uplighting at The Legends Club

At Last Productions is so excited to share our beautiful uplighting at the Legends Club for Tabernacle Baptist Church 10 Year Celebration of Pastor Goodman.

I always get pumped to see a few of my all time favorite vendors and meet someone new!

Catering by Cassandra Brinson of 209 Restaurant ~ Café and Catering (Please check out Cassandra’s Restaurant if you haven’t already. It’s the perfect combination of comfort and soul!!!)

Table Décor and linens by Before the Bash Productions

Event Photography by Yolanda Rouse (I think she’s super awesome)

All Images products of At Last Productions

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